State Farm® Insurance Agent Tim Gallegos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marisa
December 20, 2024
5
out of
5
rating by Marisa
"Great customer service from all staff. Pamela is quick to respond to all requests and has gone above and beyond to help me out with all my insurance needs."
peter nathanson
October 29, 2024
5
out of
5
rating by peter nathanson
"pamela lloyd is my agent & was able to provide 2 auto policies at a fraction of the cost of my previous company's policies. she also knows how to structure a homeowner policy to keep that premium as low as possible. they keep regular hours so it is easy to walk in and get served. plus, pamela & tim gallegos, the agency owner, are both musicians - always great to work with kindred creative spirits!"
Shelby Dupree
October 13, 2024
1
out of
5
rating by Shelby Dupree
"They gave me very little money for my car when it was totaled, way below book value, and nowhere near enough to help replace my car. It’s a shame because I’ve been with Tim Gallegos for over 20 years and never filed a claim before, now when I need to use my insurance they screwed me over. A very bad experience I wouldn’t recommend him unfortunately"
Oscar Espino
May 19, 2023
1
out of
5
rating by Oscar Espino
"I been trying to get my name correctly spell several times(I get it having two last names does not make it easy). The few times I have asked for service after long waiting they have been poor at best. Three weeks ago I add a new vehicle just to find out once more the wrong name and no insurance card. I tried to be patient but everyone has limits. I know taking my business somewhere else won't make an impact on your operations but I hope it will improve the value of my investment"
We responded:
"Thank you, Mayra, for coming to our office and allowing me to make sure your account information is correct, and to help you successfully activate your Drive Safe & Save beacon/app. Thank you for your business!"
Blubyou V
April 24, 2023
5
out of
5
rating by Blubyou V
"Tim and his Staff are the best , they gave me 120% Customer Support. I have with State Farm for all my isurances needs. Thank you again Tim and the staff at State Farm."
Gabriela Salvio
April 20, 2023
5
out of
5
rating by Gabriela Salvio
"Norma is so sweet and wonderful she did a wonderful full job helping me and love how she remembered who I was thank you norma"
Phyllis Ferrick
February 23, 2023
5
out of
5
rating by Phyllis Ferrick
"I went to the State Farm office of Tim Gallegos. I have my auto insured with them. The account representative I spoke with is Norma Miera. I just wanted to let you know how professional and knowledgeable she is. She made me feel welcome. I have been with State Farm for over 40 years and she treated me with a smile on her voice. She is a treasure. Thank you, Phyllis Ferrick"
vince jaramillo
February 17, 2023
5
out of
5
rating by vince jaramillo
"STATE FARM IVE BEEN WITH TIM FOR ABOUT 20 YEARS LETICIA WAS A GREAT HELP THANK YOU VERY MUCH GOD BLESS"
Patricia Mccammon
January 14, 2023
5
out of
5
rating by Patricia Mccammon
"Pamela was so helpful and patience with me, especially now when it's so difficult to receive good customer service. Thanks Pamela!"
We responded:
"Thank you so much for taking the time to leave your kind review! It's my pleasure to serve great clients just like yourself. Knowing I can help with any of your insurance needs makes my day. Always a pleasure! - Pamela"
Alicia Suazo
January 4, 2023
5
out of
5
rating by Alicia Suazo
"The customer service that I received from Norma was awesome! Very professional and friendly."
K D
December 7, 2022
5
out of
5
rating by K D
"My agent Pamela was extremely helpful. She knew how to help me after reviewing my old policies and pointing out what I was missing and ways I could improve my coverages home, auto, and life insurance to protect myself better. She took a lot of time to make sure I was satisfied and pleased- I definitely recommend her and State Farm!"
We responded:
"Thank you, David for making my day and for taking the time to leave a wonderful review. It is my goal to make sure all your questions are answered and to give you the best experience when it comes to finding insurance which best suits your needs. We are honored to have earned your trust and your business! Thanks again!"
Debbie I
September 15, 2022
5
out of
5
rating by Debbie I
"I've luckily never had to file a claim with Tim's office. However, I recently emailed Tim regarding umbrella insurance and received an immediate reply. After a few back and forth correspondence my questions were answered and I was set up with a more protected policy. He also offered suggestions regarding policies I have with another company! Wonderful personal service!"
We responded:
"We are honored to have earned your trust and your kind feedback, Debbie! It is our pleasure to be able to assist you with any of your insurance questions or needs. We strive to provide you with friendly, professional and thorough customer care. Thank you so much for taking the time to share your experience with our agency, Debbie"
Roger Pattison
July 22, 2022
5
out of
5
rating by Roger Pattison
"Leticia is amazing. She always responds to any account needs promptly and efficiently. I have many accounts to manage and often changes, deletions, and additions are required. Leticia is always responsive to those needs and fulfills all my expectations for prompt service. She should get a big raise!"
We responded:
"Leticia always goes the extra mile to provide you with friendly, professional and thorough customer care! Thank you for taking the time to recognize Leticia's efforts and for your kind words, Roger! We are truly honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs for many years to come!"
Alejandro Vizcarra
April 11, 2022
5
out of
5
rating by Alejandro Vizcarra
"Estoy Feliz con mi agente Angelica, Gracias por siempre estar cuando la necestamos."
We responded:
"¡Gracias por la maravillosa reseña y por compartir su experiencia con nuestra agencia especial y por las amables palabras que reconocieron a Angélica! ¡Nos sentimos verdaderamente honrados de poder trabajar con usted y brindarle tranquilidad cuando se trata de sus necesidades de seguro! ¡Nos esforzamos por brindarle un servicio al cliente amable, profesional e integral! ¡Realmente apreciamos sus comentarios y esperamos poder ayudarlo con su seguro durante muchos años! Thank you for the wonderful review and for sharing your experience with our special agency and for the very kind words recognizing Angelica! We are truly honored to be able to work with you and provide you with peace of mind when it comes to your insurance needs! We strive to provide you with friendly, professional, and comprehensive customer service! We really appreciate your feedback and look forward to helping you with your insurance for many years to come!"
Rebecca Davenport
January 6, 2022
5
out of
5
rating by Rebecca Davenport
"Norma Alicia and Pam are wonderful excellent customer service"
We responded:
"Thank you for taking the time to leave us such a wonderful review recognizing Norma, Alicia and Pam! We all strive to provide you with the customer care that you deserve and truly appreciate your feedback! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Marsha Martinez
January 6, 2022
5
out of
5
rating by Marsha Martinez
"Thank you Norma for your professionalism and addressing my need in a timely manner. I really appreciate your promptness. The Martinez’s"
We responded:
"Thank you so much for this wonderful review! Norma strives to provide you with the customer care that you deserve and we truly appreciate your feedback! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Marsha Martinez
January 6, 2022
5
out of
5
rating by Marsha Martinez
"I’m very satisfied by switching over to State Farm. Norma was very attentive and was able to provide us with an insurance policy that identifies our needs and saved us money. I want to thank her for the effort and time she took to compile our policy. The Martinez’s"
We responded:
"Thank you for the wonderful review, Martinez's! Your kind words make our day! Norma goes above and beyond to assist you with any of your insurance questions or needs! We are so glad that Norma was able to provide you with the insurance that you needed at a value you deserve and great customer care! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come!"
Chris Gray
December 1, 2021
5
out of
5
rating by Chris Gray
"Pamela was great to work with!"
We responded:
"Pamela is great to work with! Pamela always goes the extra mile to assist you with any of your insurance questions or needs. Thank you for the 5 star review! It truly makes our day, Chris!"
Todd Searle
November 8, 2021
5
out of
5
rating by Todd Searle
"Tom is an excellent agent. He is kind and committed to the work that he does. Tim also gives back to the community being a part of New Mexico soccer for years."
We responded:
"Thank you for the wonderful review, Todd! We stive to provide you with the customer care that you deserve and truly appreciate your feedback. It is always our pleasure to be able to give back and be a part of our community!"
Brandy Winston
October 20, 2021
5
out of
5
rating by Brandy Winston
"Pamala is always so helpful. Anytime I have any questions she is always the one I go to. I’d highly recommend this State Farm because of her"
We responded:
"Brandy, thank you so much for taking the time to leave us this great review! Pamala is a great asset to our team and always goes above and beyond with our clients!"
Novella Rael
October 13, 2021
5
out of
5
rating by Novella Rael
"Excellent customer service provided."
We responded:
"Thank you for the wonderful 5 star review, Novella! We strive to provide you with the customer care that you deserve and truly appreciate your feedback! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Br Montoya
October 13, 2021
5
out of
5
rating by Br Montoya
"Pamela has done a great with insurance need."
We responded:
"Pamela strives to provide you with the insurance that you need at a value you deserve and great customer care! Thank you so much for taking the time to share your experience with Pamela and for the kind words that make our day! We are honored to have earned your business and look forward to helping protect you and bringing you peace of mind for many years to come!"
Amanda Montoya
October 12, 2021
5
out of
5
rating by Amanda Montoya
"Thankfully I dont have to call often but when I do Pamela always goes above and beyond."
We responded:
"Pamela does always go above and beyond to assist you with any of your insurance questions or needs! Thank you so much for the wonderful review and your kind words. They truly make our day! We are honored to have earned your business, Amanda! We look forward to helping protect you and bringing you peace of mind for many years to come!"
Kiana Champion
October 12, 2021
5
out of
5
rating by Kiana Champion
"Awesome experience"
We responded:
"Thank you for the 5 star review sharing your experience with our agency, Kiana! We strive to provide you with the customer care that you deserve! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are here to help protect you and bring you peace of mind!"
Annaliese Arellano
October 11, 2021
5
out of
5
rating by Annaliese Arellano
"Norma answered all of my questions and exceeded expectations. Thank you so much ✨"
We responded:
"Norma goes above and beyond to assist you with any of your insurance questions or needs! Thank you so much for the wonderful review and your kind words, Annaliese! They truly make our day! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come!"