State Farm® Insurance Agent Tim Gallegos
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura Freed
August 9, 2026
"Everyone is always very helpful and supportive in finding just the right coverage for your insurance needs!"
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that our team has been helpful and supportive in finding the right coverage for you. We appreciate your support!"
garrett tenorio
August 6, 2026
"excellent customer service 10/10 very helpful, patient & friendly. Thank you Grace for all your help, you are amazing !!"
"Garrett, we appreciate your kind words and are glad to have you as part of our office family! I'm happy to hear that Grace provided you with such helpful and friendly service. Let us know if we can help with anything else!"
Sergio Garcia Rodriguez
July 25, 2026
"Worst insurance I never had !!! I canceled my policy with this company because of increased costs, and after a month still have to make payments, they will never ande the phone when you needed to, and you never gonna get the cards for your vehicle…
Don’t do business with them!!!"
"Thank you for taking the time to leave feedback. We take every review seriously and hold ourselves to the highest standard of service and integrity.
That said, we are unable to allow inaccurate information in your remarks to stand without a response. Your remarks are inconsistent with our records and the facts of your experience with our agency. Our records show that between 4/24/26 and 7/21/26 our agency had 17 documented, direct conversations with you, and each time you acknowledged your understanding of the situation.
We made every effort to serve you well during your time as a client, and we are proud of the work we do for the families and businesses we protect every day.
We continue to welcome the opportunity to speak with you directly, and once again address any genuine concerns you may have. Please contact us at your convenience. We are confident that a factual conversation would paint a very different picture than what has been represented here.
To anyone reading this review, we invite you to look at the full body of our work and the experiences of our many satisfied clients. We stand behind our reputation and the service we provide.
— Gallegos Insurance & Financial Services, Inc."
Adri Mcteigue
July 23, 2026
"Graciela Coronado is a great Agent there she always gets back to me in such a timely manner I really appreciate all the help you have done for me while I have had my policy with State Farm! 😊"
"Thank you, Adri! I'm glad to know you've been receiving timely and helpful service. We appreciate having you with us at State Farm. Let us know if we can help with anything else!"
Jeanette
July 17, 2026
"Graciela Coronado demonstrated exceptional professionalism. She adeptly addressed a research-intensive inquiry without hesitation. Her professionalism and commitment to customer service are highly commendable."
"Thank you, Jeanette! I'm happy to know that you received professional and dedicated service. We take pride in our commitment to helping our customers, and your feedback means a lot to us. Feel free to reach out if you need anything else!"
Mary Chaves
June 23, 2026
"Nathan Wheeler = To Xfinity & Beyound...
Dear Mr. Tim Gallegos - State Farm.
I am writing to express my sincere appreciation for Mr. Nathan Wheeler, and the excellent service provided during my recent experience with State Farm today Monday June 22, 2026.
I believe Nathan is such a great assit to State Farm. He has shown his professionalism and expertise, and dedication to taking the time to educate potential clients/myself and answer all questions or concerns that I had.
Winning my trust, and made the process seamless and enjoyable. I particularly appreciated his patience in answering my questions.
It is rare to encounter such a high level of customer care, and I wanted to make sure you knew about it and if you could please let him know that his hard work has been recognized.
I truely now have the guidance and tools of how to move forward in my future endeavors and auto insurance coverages!
Thank you again for all your help.
With sincere appreciation,
Mary"
"Thank you, Mary! I'm thrilled to hear that Nathan provided you with such exceptional service and made the process smooth and enjoyable. We truly value his dedication and professionalism, and I'll be sure to pass along your kind words to him. We're grateful to have you with us. Don't hesitate to reach out if you need anything else!"
Tricia Heisch
June 4, 2026
"Grace is wonderful to work with! She took care of my needs quickly and efficiently."
"Tricia, thank you for taking the time to leave us a review! I'm glad we could assist you quickly and efficiently. Feel free to reach out if you need anything else!"
Cheryl Moya
June 1, 2026
"Has always been so helpful and easy to deal with. Upfront and honest. Great communication"
"Cheryl, thank you for taking the time to leave us a review! I'm happy to hear that you've found our team helpful and easy to work with. We always strive for clear and honest communication. Let us know if we can help with anything else!"
Sam Maclay
April 21, 2026
"Graciela was very helpful in issuing an updated insurance card for my new vehicle so I could quickly complete my transaction."
"Thank you, Sam! I'm glad we could assist you with your updated insurance card. Our team is committed to providing efficient service, and it's wonderful to know we helped you complete your transaction smoothly. If there's anything else you need, just let us know!"
Brianna Gallardo
April 13, 2026
"Thank you for making the switch from one state to the next insurance policy simple and a breeze."
"Thank you, Brianna, for your feedback! I'm glad to hear that transitioning your insurance policy between states was a smooth experience. If there's anything more we can do for you, just let us know!"
Damian Delgado
March 3, 2026
"Phone etiquette. Profesional. Great customer service."
"Thank you, Damian! I'm happy to know you appreciated our phone etiquette and customer service. We aim to provide a professional experience every time. If you need anything else, just let us know!"
Ross Burkstaller
December 18, 2025
"Pamela provided tip-top service by figuring a creative way to save me around $400 on rental car coverage, by simply lowering a deductible. Great fix versus paying the rental car company and most appreciated!"
"Thank you for sharing your experience! We’re thrilled Pamela could find a creative solution to save you around $400 on your rental car coverage. Helping our clients save money while providing top-notch service is always our goal. We truly appreciate your feedback!"
michael vigil
November 13, 2025
"Tim Gallegos firm and my most frequently contacted person Pamela have been exceedingly helpful and professional. they go out of their way to ensure that my satisfaction is their priority. I have nothing but positive experiences with this firm and their staff."
"Thank you for your thoughtful review! We’re thrilled to hear that your experience with our office and especially with Pamela has been so positive. Our team is committed to delivering personalized, professional service every step of the way, and it’s great to know we’ve made a lasting impression. Your satisfaction is our top priority, and we truly appreciate your trust in us for your insurance needs. We look forward to continuing to support you!"
Jeremy
October 1, 2025
"None of the employees know what is going on about anything. They are completely disorganized and rude."
Bethany Villarreal
May 16, 2025
"Love this office always helpful and kind!
Reasonably priced as well!"
"Hi Bethany, thank you so much for your kind words! We’re glad to hear our office has been helpful and kind, and that you find our pricing reasonable. Your support means a lot to us!
If you ever need anything, just let us know. We’re always here to help!"
Roger Pattison
March 13, 2025
"Lupe is off to a great start in customer service. Tim has a way of finding new people of quality."
"Leticia always goes the extra mile to provide you with friendly, professional and thorough customer care! Thank you for taking the time to recognize Leticia's efforts and for your kind words, Roger! We are truly honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs for many years to come!"
Scott Hicks
March 10, 2025
"My family and I have been with State Farm for many years, we have auto and Homeowners through them. I've had a few claims for home and a few claims for auto through the years, Recently my daughter was in an accident and her car was deemed totaled. She's Ok. The process was flawless, I had a repair shop and a rental car place within hours, once the car was totaled, we had a check in our account within days. They periodically would call to see if I had any questions(which I had plenty) and to see how we were doing. Great Staff"
Jeff Archuleta
February 27, 2025
"Guadalupe was amazing. Great service and attention to details to help secure me a better policy and make the switch very easy. Thank you! Saved me so much!"
"Thank you for your business, Jeff! We are so happy you had a great experience! "
Zapato
February 27, 2025
"I went to State Farm to get a quote to compare pricing against my current insurance policies. Pamela Lloyd worked through the process with me. She patiently answered all my questions (I had a lot) and ensured I received a quote that was comparing "apples to apples." I really appreciate how Pamela was willing to work through the entire process with me to ensure I was getting the coverage I desired. I did end up signing with State Farm because the service was outstanding and the price was great! It was a good experience!"
"Thank you for your business, Larry, and we are so happy you had a great experience with us! "
Sandra Romero
February 6, 2025
"Jennifer at State Farm was so knowledgeable and helpful. She was so attentive to my insurance needs and explained everything thoroughly. I haven’t experienced customer service this great in a long time! Thank you Jennifer!"
"Thank you, Sandra! We are always striving to provide excellent customer service, and we are so happy you had a great experience with us! "
Marisa
December 20, 2024
"Great customer service from all staff. Pamela is quick to respond to all requests and has gone above and beyond to help me out with all my insurance needs."
peter nathanson
October 29, 2024
"pamela lloyd is my agent & was able to provide 2 auto policies at a fraction of the cost of my previous company's policies. she also knows how to structure a homeowner policy to keep that premium as low as possible. they keep regular hours so it is easy to walk in and get served. plus, pamela & tim gallegos, the agency owner, are both musicians - always great to work with kindred creative spirits!"
Shelby Dupree
October 13, 2024
"They gave me very little money for my car when it was totaled, way below book value, and nowhere near enough to help replace my car. It’s a shame because I’ve been with Tim Gallegos for over 20 years and never filed a claim before, now when I need to use my insurance they screwed me over. A very bad experience I wouldn’t recommend him unfortunately"
Oscar Espino
May 19, 2023
"I been trying to get my name correctly spell several times(I get it having two last names does not make it easy). The few times I have asked for service after long waiting they have been poor at best.
Three weeks ago I add a new vehicle just to find out once more the wrong name and no insurance card.
I tried to be patient but everyone has limits. I know taking my business somewhere else won't make an impact on your operations but I hope it will improve the value of my investment"
"Thank you, Mayra, for coming to our office and allowing me to make sure your account information is correct, and to help you successfully activate your Drive Safe & Save beacon/app. Thank you for your business!"
Blubyou V
April 24, 2023
"Tim and his Staff are the best , they gave me 120% Customer Support. I have with State Farm for all my isurances needs. Thank you again Tim and the staff at State Farm."